Consulting Best Practices: A Complete "How to Book" on Building a Services Delivery Business
| Author | : | |
| Rating | : | 4.80 (658 Votes) |
| Asin | : | 1460901509 |
| Format Type | : | paperback |
| Number of Pages | : | 208 Pages |
| Publish Date | : | 2016-11-25 |
| Language | : | English |
DESCRIPTION:
With an additional fifteen years in IT Management, a clear understanding of the customer’s challenges and desires is presented. Having experience in both large and small companies provides assurance that the philosophies presented in this book will apply to most companies large and small. Following the author's IT Management experience, he also has thirteen years in consulting management. About the Author Mark Loos graduated from Virginia Tech in 1978 with a Business Degree in Finance. He has consulted, managed, and sold services in every aspect of IT including software development, security, disaster recovery, training, recruiting, marketing, finance, storage, and operations with a specialty in Infrastruct
Section IV discusses the human factors in building and managing a consulting organization. This section guides the readers through the elements needed to build credibility through marketing while emphasizing the unique qualities that will make a services organization standout. Differentiating services and capabilities is essential in today’s competitive market. These roles included billable consultant, project manager, managing consultant, services sales executive, and owner of a consulting company. An Engagement Methodology is defined by describing the critical components that make up an engagement. There is also a chapter in this section that speaks to the best practices that clients should use to govern consulting engagements. The management aspects of delivery are discussed as well as the key elements of risk management, communications, and documentation best practices. Finally, the last chapter in the book focuses on why consulting companies will find value in hiring outside consulting services to improve their operations. The book is based on the author’s 18 years of experience in IT
He later completed his Masters in Telecommunications Management. With an additional fifteen years in IT Management, a clear understanding of the customer’s challenges and desires is presented. . Having experience in both large and small companies provides assurance that the philosophies presented in this book will apply to most companies large and small.
ces said IT only. This book was not clearly identified as an IT practice book. Wish I read the fine print and more pages before I hit the buy button.